They don't tell you where the meds are coming from because it is not from the USA.They will not answer phone calls.
I waited over 2 hours to have my call answered in the order it was received. They never returned my call at the number they ask you to leave your name and number and the support email is a joke. They NEVER contact you. You cannot return your product unless you mail it back overseas and you risk them saying they never got it because you cannot get a return authorization.
Tried to file dispute with credit card company and they told me I had to send it back across seas. I think Capitol One is in cahoots.
I'm dumping my credit card also.It's all a scam.
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Ignoring my repeated requests
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Jns Pets Return Policy
- Review category
- Pet Medicine and Veterinary Clinics
Author wants to be contacted by the company. Learn more ›
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