Dandridge, Tennessee
1 comment
Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Website

They don't tell you where the meds are coming from because it is not from the USA.They will not answer phone calls.

I waited over 2 hours to have my call answered in the order it was received. They never returned my call at the number they ask you to leave your name and number and the support email is a joke. They NEVER contact you. You cannot return your product unless you mail it back overseas and you risk them saying they never got it because you cannot get a return authorization.

Tried to file dispute with credit card company and they told me I had to send it back across seas. I think Capitol One is in cahoots.

I'm dumping my credit card also.It's all a scam.

Reason of review: Poor customer service.

Monetary Loss: $157.

Preferred solution: Full refund.

I didn't like: Ignoring my repeated requests.

Had an Experience with Jns Pets?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1037512

I have also been trying to reach them....it IS a joke!!!!only I am NOT laughing.

So I may as well forget getting my 285.00 order, not to mention wanting to change the dosage.If there's a rip off out there.....I'M sure to fall victim to it AGAIN....They will definitely hear from me one way or another!!

You May Also Like